Wise Mate

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Struggling to find documents in your database?

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Companies, regardless of size, struggle with scattered and disorganized internal documents stored across Microsoft SharePoint, databases, and various platforms. Even employees who know where to look often waste valuable time searching for critical information.

WiseMate is the AI-powered solution that transforms enterprise search. As a SaaS platform, it seamlessly integrates multiple data sources and uses an advanced enterprise RAG system to deliver accurate, instant information retrieval.

Built into a Microsoft Teams chatbot, WiseMate eliminates the need for manual searches, allowing employees to find what they need in seconds. By providing a secure, efficient, and intelligent way to access company knowledge, WiseMate enhances productivity, streamlines workflows, and ensures sensitive business data remains protected.

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Efficient database query

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Setting up WiseMate is a knowledge database software solution that is quick and hassle-free to install. ASSIST Software works with you to tailor the software solution to meet your organization’s unique needs and workflows.

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Instant AI search

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Say goodbye to time-consuming searches. WiseMate delivers quick, precise answers by using AI search to tap directly into your internal systems, making essential data available in seconds.

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Secure and reliable

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Data security is our top priority. All interactions with WiseMate are encrypted, ensuring that sensitive information remains protected while being accessed efficiently.

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Seamless integration & customization

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WiseMate connects effortlessly with your existing databases, CRMs, and file systems-bringing all your internal data into one easy-to-use interface.

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Top tech used for excellent enterprise knowledge base software

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We leverage advanced technologies to optimize your query results and ensure your knowledge database is used to its full extent.

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How did we do it?

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The solution involved accruing existing and future company data in a centralized cloud-based Datawarehousing (DW), benefiting employees via an AI Chatbot and business analysts via BI-specific tools like PowerBI. Data gathering was done using Azure Data Factory pipelines, from various data sources and were loaded into the DW system which used a combination of Data Lakes & Azure Databricks.

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Multi-source data integration

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Directly connects to SQL, NoSQL, and other types of databases to fetch real-time data. Accesses files, spreadsheets, and PDFs stored in SharePoint libraries, or ingests data from other SaaS applications through their APIs, ensuring a comprehensive data pool.

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AI query processing

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Employees can ask questions in natural language, and the Artificial Intelligence interprets and fetches the required data. The chatbot retains context for follow-up questions, making interactions more intuitive, human-like, and exceptionally easy to navigate.

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Data security and privacy compliance

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All data transactions are encrypted to ensure confidentiality and integrity and role-based access control is set to ensure that only authorized personnel can access sensitive information. The platform also adheres to industry standards and regulations such as GDPR.

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Customizable and scalable

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The chatbot’s responses can be tailored to fit specific company terminologies and processes. Through its architecture, the app is designed to handle a growing volume of data and users without compromising performance.

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Microsoft Teams integration

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Embedded within Microsoft Teams, WiseMate allows employees to interact with the chatbot without leaving their primary workspace. The user can also receive real-time updates and alerts directly in Teams.

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The benefits of using WiseMate

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By reducing the time employees spend searching for data in complex knowledge bases, WiseMate cuts down on operational inefficiencies, saving your business both time and money while also vastly improving employee satisfaction.

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Increase employee productivity

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Maximize the value of your company data

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Reduce operational and overhead costs

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projects

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From product design to development & completion.
We guarantee exceptional products.

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Section Name

contact

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Contact